Uredale Community Partnership

Digital Connectivity in Uredale
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Digital Connectivity in Uredale

What Residents Need to Know

Reliable broadband and mobile coverage are essential for everyday life, yet many rural areas across North Yorkshire still experience poor connectivity.

Here's a quick guide to the current programmes, support available and coverage checks.

Remember, you can access free internet in Uredale at both Ripon and Masham libraries. Here, you will find complimentary Wi-Fi and 60 minutes of free computer use available each day.

Broadband
Project Gigabit

Project Gigabit is a government programme which aims to deliver fast broadband to hard-to-reach communities.

In North Yorkshire, the programme is being delivered by Quickline.

What residents can do
  • Check if your village is included
  • Call Quickline on 01482 247365 (option 3)
  • Visit the government website to check your coverage
Mobile Signal
Shared Rural Network (SRN)

The SRN is a UK programme established to improve 4G coverage in rural areas.

The four mobile operators – EE, O2, Vodafone and Three – are working together to reduce "not-spots" (no signal) and "partial not-spots".

What residents can do
Landlines
Digital Voice will be introduced by January 2027

The UK telephone network is moving from analogue lines to digital broadband services.

Landlines will operate through your internet router.

This may affect telecare alarms, pendant alarms and homes with poor broadband.

What residents can do
  • Contact your phone provider if unsure
  • Check if your telecare equipment is compatible
  • Ask about backup options in case of power cuts
Smart Meters
Radio Teleswitch Service switch-off and connectivity problems

Radio Teleswitch Service (RTS) electricity meters are being phased out and must be upgraded to a smart meter. Some smart meters in the North still do not connect reliably because they use a radio signal rather than mobile coverage.

It is possible to get your energy supplier to upgrade or improve your connection. The most effective way to do this is to ask your County Councillor to liaise with your MP to get this in place.

What residents can do
  • Check if your meter needs replacing
  • If you don't have a connection, contact your County Councillor

This guide has been produced by the Uredale Community Partnership

Supporting communities across Ripon and the surrounding towns and villages.

Download the digital connectivity fact sheet pdf
Contact Uredale Community Partnership

Gigabit Update May 2025

Digital Voice Update 2025

Telecare – Digital Phone Switchover

National Telecare Campaign – partner toolkit